When you’re in the Customer Service Industry your marketing focus can seem pretty straightforward. Attract your target audience, fill the seats, book the rooms, sell out the shows – you’re golden!
But attracting the right “Customer” is only half of that battle and failing to deliver on the “Service” side of things can spell doom for “Industry” of any kind.
So how do you attract the right employees? And when supply has dropped way below demand – how do you attract any employees?
To do it effectively you’ll need to ensure you’ve got an effective strategy for Marketing Your Workplace. The tools for doing just that can be found here!
The work doesn’t stop there, if you simply hire and do not invest in training and creating healthy workplaces you’ll be on a never ending cycle of retraining rather than retaining. The tools for that are here too!
A comprehensive library of marketing, human resources & retention, best practices and training documents all organized for you and your leaders.
Save time, effort and energy getting your team on the same page, creating and inspired, engaged and enthusiastic workplace offering more than basic service.